| America's Homeowners have growing concerns | | | | Web site this year that has the capacity to give |
| following the recent reports that Bank of America | | | | home loan customers the simplicity of online access |
| has only Permanently Modified a few home loans | | | | to be able to get answers to their loan modification |
| under Obama's government Home Affordable | | | | process questions. |
| Modification Program HAMP. The media is now | | | | |
| scrutinizing Bank of America's recent performance | | | | In addition, in an effort to reach unresponsive or |
| with the program and so are the many homeowners | | | | difficult to get a hold of borrowers Bank of America |
| who are waiting on pins and needles for a response | | | | plans to implement a door-to-door campaign in the |
| to their request. | | | | hopes to obtain the necessary documentation to |
| Bank of America has now made a new commitment | | | | offer a trial Home Affordable Modification Program |
| to Improve the Customer Experience, lets hope so | | | | HAMP. Bank of America is participating in over 200 |
| because so many customers are complaining about | | | | community outreach events. They are sponsors for |
| the lack of knowledgeable and consistent answers | | | | several community programs and they are piloting a |
| when they call in. I am not sure if the executive | | | | Customer Assistance Center in Brea, CA to offer |
| team is aware of how difficult it is for homeowners | | | | face to face counseling for mortgage, home equity |
| to get the correct answers. | | | | loans, personal loans as well as credit cards. |
| Bank of America claims to have made a corporate | | | | The key to working with Bank of America is to have |
| commitment and announced that they have taken | | | | a solid organized financial package put together, have |
| some major steps to work with borrowers on their | | | | a lot of patience, and do not give up. Keep calling, |
| eligibility for Obamas Home Affordable Modification | | | | and escalate when necessary. Stay calm and be nice |
| Program HAMP and do their best to work with | | | | to the person on the other end. |
| homeowners and improve the level of service | | | | Anna Cuevas Now Pay Close Attention -- |
| homeowners receive. | | | | On the next page you will find loan modification |
| These are some of the ways they intend to | | | | specialists that have proven track records for helping |
| accomplish the above: | | | | homeowners modify their home loans and cut their |
| - Bank of America intends to Increase default/loss | | | | payments in half ==> How To Modify Your Home |
| mitigation staff to 13,000. | | | | Loan & Cut Your Payment By 50% |
| - Their plan includes a reassignment several hundred | | | | So If you want to cut your mortgage payment in |
| mortgage loan officers to serve in the capacity of | | | | half and stop the banks from taking your home then |
| case workers to assist homeowners convert from | | | | I strongly recommend that you to read everything |
| trial to permanent modifications. | | | | on the next page before it's too late! |
| - Bank of America will launch a home loans assistance | | | | |